Contact · since 2022
Your next digital chapterstarts now.
No sales funnel. No automated follow-up. A real person reads your enquiry – and replies personally.
Mon–Fri 9:00–17:00 (CET)
After your enquiry
What happensnext.
No black-box process. Every step is predictable – on purpose.
Your enquiry stays with us
Your enquiry arrives
No autoresponder, no ticket system. Your message lands straight in our inbox – and is read by a person.
ImmediatelyPersonal first assessment
We check honestly whether and how we can help. If we're not the right partner, we'll say so – and recommend someone we know.
Within 24 h on working daysFirst conversation · 60 minutes
No pitch, no presentation. We listen, ask questions and understand your situation. You leave with a clear assessment – whether or not a project follows.
By appointmentA concrete offer or a clear no
If it fits: an offer with timeline, budget and clear deliverables. If not: an honest reason and a step forward.
After the conversation
FAQ
Before you ask –we answer.
Who is InnovationLAB the right partner for?
For companies with concrete digital problems who want honest answers – from small businesses to mid-sized companies and corporates. The industry matters less than the will to shape things.
What does the first conversation cost?
Nothing. It's free and without obligation. No pitch, no presentation – we listen and give a first honest assessment. Whether a project follows is your decision.
How quickly can a project start?
Usually within 1–2 weeks of the order. We work in small, focused teams – no resource ping-pong between departments.
Do you work remotely and across regions?
Yes. We're based in Wörgl with team members on site in Innsbruck and Graz, and we have clients across Austria, Germany and Switzerland – remote for development and concept, on site for workshops if you like.
What if I don't know exactly what I need yet?
Then the first conversation is exactly right. We help put the problem into words – often the most valuable part. A vague enquiry isn't a problem, it's the beginning.
Who answers the phone?
Callana, our AI phone assistant – around the clock. She answers first questions, takes your request and puts you through when needed. You'll always hear back from a person on our team.
Can my AI assistant enquire for me?
Yes. This site is agent-ready: contact options, availability and appointment requests are machine-readable. Your assistant finds the same information you do – and a human still replies.
Get started
60 minutes. Free. No pitch.
You'll know more after the conversation than before – even if we don't end up working together.